Why Us?

We have 20+ years experience with Linux.  Our first Linux distribution was Slackware.  We have proven techniques for troubleshooting Linux based issues.  We provide support that span from the operating system to databases such as MySQL to Apache HTTP server to more modern technologies such as Apache Hadoop and Apache Ignite.  An example of some of the services we provide:

  • Extending File Systems
  • Configuring and managing backups
  • Troubleshooting issues with web applications and terminal based applications
  • Migrating to the cloud
  • Disk space issues
  • Security Issues
  • Setting up LDAP and SAMBA

Which Linux Distributions Do We Support?

We support CentOS, Redhat and Debian

Which Cloud Platforms Do You Support?

We are an Amazon Web Services Partner, but we support Google Cloud and Microsoft Azure

How Do We Deliver Support?

Support is delivered by connecting to your systems remotely.  We support direct ssh access, vpn access to your network and Teamviewer.  We highly recommend direct ssh access because it maximizes the support time you purchased from us.

What Is Our Response Time?

The normal response time is within 2 hours.

How Do I Get Started?

Just purchase support time from http://dopensource.com/shop .  Once time is purchased.  Please open a support ticket.  A support engineer will be assigned once the ticket is open